Front Office Receptionist - Phie's Salon

Join Phie's Salon, a premier beauty and wellness destination in Makassar, as a Front Office Receptionist. This role is the heart of our client experience, where your professionalism and warmth will set the tone for every visit. If you have prior experience in hospitality or customer service, you'll thrive in this dynamic environment. Daily, you'll greet clients, manage appointments, and ensure a seamless experience from the moment they walk through our doors to the moment they leave.

Phie's Salon is more than just a salon; it's a community hub where beauty meets relaxation. With a team of skilled stylists and a commitment to excellence, we're dedicated to making every client feel special. As a Front Office Receptionist, you'll be the first point of contact, making a lasting impression that keeps our clients coming back.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Greet and assist clients with a warm and professional demeanor.
• Manage and schedule appointments using our in-house system.
• Process payments and handle customer inquiries efficiently.
• Maintain a clean and organized reception area.
• Coordinate with stylists and other staff to ensure smooth service delivery.
• Handle client feedback and address any concerns promptly.
• Assist with inventory management and restocking supplies as needed.
• Promote special offers and services to enhance client satisfaction.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 1 year of experience in hospitality or customer service roles.
• Excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office Suite (Word, Excel).
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Familiarity with salon operations and customer service best practices.
• Strong organizational skills and attention to detail.
• Ability to stand for long periods and work in a fast-paced environment.
• Friendly and approachable demeanor.

🛠️ Keahlian

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